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Virtual Boot Camp Policy and Refunds

Please read the following information before you enroll your student in a College Prep Genius class.

Our virtual boot camps have limited seats in each class. Your paid tuition reserves a seat, so there are NO refunds. If a student misses one or more classes, he or she can watch any of the recorded classes. The bonus online eCourse also reviews information learned in the class. It has one-year membership access and is renewable at $49.

The price of a seat is for an individual student only. Siblings must have their own paid registration.

  • • Students are responsible for attending class. 
  • • Please notate class date, and time on your calendar.

Class Day Policy

  1. 1
    ​Students need to login early with FIRST and LAST name. (If unable to login, log out and enter in with correct name.) 
  2. 2
    ​We recommend logging in 10-15 minutes before class starts.
  3. 3
    ​Please allow time to check all technology including computer or device, internet, electricity, etc.  Contact support@collegeprepgenius.com with technology questions or concerns.
  4. 4
    ​Have all your class materials ready.
  5. 5
    ​If you have a technical problem, use the tech box to find the answer. Do not use chat box for this.
  6. 6
    ​Class is for paid students only.
  7. 7
    ​The class is interactive, and students are expected to participate by answering questions, entering workbook answers and answering random poll questions. This information is recorded and available upon request.

Class Materials

  1. 1
    ​Several sharpened pencils
  2. 2
    ​Calculator
  3. 3
    ​2020 College Prep Genius Textbook*
  4. 4
    ​2020 College Prep Genius Workbook*
  5. 5
    ​Downloaded and printed Class Notes **  
  6. 6
    ​Headphones (HIGHLY RECOMMENDED to remove distractions and elevate the class experience.)

*The CPG textbook and workbook should be ordered at the time of class purchase. If not, you can order directly at from the My Account page (parent access only). Students are responsible for making sure all materials, including books, are secured before day of class. Books ordered from CPG are shipped priority and generally arrive in 2-3 business days in the Continental USA.

**Notetaking is encouraged during the class, but students should not try to get everything. Any missed information can be filled in when going back over the eCourse. Notes should be kept open while practicing when following the Homework Guide.

To help ensure a successful class experience, please create a distraction-free area before joining the online class. 

There will be several five-minute breaks and students are responsible for being back at their computer/device before class resumes.

College Prep Genius is not responsible for any technology or internet issues on your end or ours. We know this is a possibility and cannot be helped, but students will still have access to the taped classes as well as the bonus eCourse. All technology, website and virtual class questions need to be directed to support@collegeprepgenius.com 

​Attendance

​The College Prep Genius online platform is able to track your activities online and you will be expected to log in to your course early and participate in the interactive course. Attendance in online classes is defined by federal regulation on distance learning as the active participation in an online discussion forum, digital submission of a writing assignment, or a completion of a quiz/test/exam.

Online Code of Conduct

Students have the right to express themselves and participate freely in an online class. However, they are expected to treat each other and the instructor with courtesy and respect. Offensive or inappropriate language is not to be used in any form of communication, e.g., emails, discussion postings or the chat box.

 

The discussion area of the course is reserved for postings related to course work only. Postings of a personal or nonacademic nature are not permitted and may be removed by the instructor should they appear. Personal issues should be handled by private email to the instructor.


Emails to the instructor that are considered offensive or inappropriate will be sent back to the writer with a request to rewrite and resubmit.

Need to Know

Online courses are not easier than face-to-face classes. Many times, students’ expectations of online classes are that they are less work or easier. The fact is you will be engaged more frequently in the online class and be responsible for logging in early and correctly with your full name as well as participating in the questions and polls.

Additional Information about Live Virtual Boot Camp

  1. 1
    ​All classes are recorded for the student's benefit. By participating in this class, you are giving CPG permission to record the class. This allows you to review any or all of the class sessions or watch if you missed a class. This is a great addition to the online course just for you and this class. Classes will be accessible as long as the student membership is active.
  2. 2
    ​The system also tracks and records a student's participation and can create reports for the parent upon request.
  3. 3
    ​The class is limited to one seat per paid tuition. Siblings can receive their own login link at a discounted price. The sibling will need their own device to log in, as well as their own materials, as it is impossible to share these and be able to participate properly.
  4. 4
    ​To have an accurate class roll attendance, students will need to login with their first and last name so the system will identify them as a registered and paid participant. (If they don't do this, they will need to log out and log back in.)
  5. 5
    ​Student's full name will be shown if they ask a question. These names are neither shared nor sold with anyone nor are available to view by anyone who is not in the class. 
  6. 6
    ​Students will need to participate by logging in their answers as well as occasional polls. This is not only for interaction but also to record participation.
  7. 7
    ​We are not responsible for internet or technical problems on your end or ours. There will always be a way to view the class since it will be recorded.

Please note: College Prep Genius does not guarantee instant success.  After the virtual boot camp, we recommend spending adequate time outlined in the eCourse Homework Guide to really learn the College Prep Genius patterns and strategies.

Success Guideline Synopsis

  1. 1
    ​​Take test #1 for your baseline score before the first day of class. CollegePrepGenius.com/​sat-practice-tests/  
  2. 2
    Participate in the online virtual boot camp.
  3. 3
    Access the online eCourse. It’s available the day after the boot camp.
  4. 4
    Watch the intro videos about getting started, downloading books and organizing the class notebook.
  5. 5
    Follow Daily Homework Guide: watch online lessons, do the adjacent homework and observe Checklist for Success. (Seriously, homework is pertinent for reinforcing the test-taking techniques and to internalize the strategies.)
  6. 6
    Complete quizzes with a passing grade.
  7. 7
    Go back through eCourse at least 2-3 times.
  8. 8
    Take many (15-25) actual, timed, full-length tests. 
  9. 9
    Schedule several real tests until desired score is reached.

Improvement and success are individual per student.  Most students will need to practice consistently to internalize the strategies to improve their test score to their desired level. Taking the test more than one time is not uncommon and is recommended if a student is trying to achieve a certain score.  We recommend taking the boot camp at least three months before an actual test. This will provide time to review the eCourse once, do the follow-up homework and practice correctly. Continued and proper studying and planning will help students to solidify the information they have learned so they can appropriately apply the information.

Minimum Technical Requirements

It is important to have regular access to a reliable computer and Internet connection. There are minimum standards for equipment and software for online learning: ​

A​DOBE CONNECT

Windows

- 1.4 GHz Intel Pentium 4 or faster processor (or equivalent)
- Windows 10, 8.1 (32-bit/64-bit), Windows 7 (32-bit/64-bit)

- 512 MB of RAM (1 GB recommended)
- Microsoft Internet Explorer 11 or later, Windows Edge browser, Mozilla Firefox, and Google Chrome

For HTML Client

- Intel Core i5 or faster processor
- Windows 10, 8.1 (32-bit/64-bit), Windows 7 (32-bit/64-bit)

- 2 GB of RAM (4 GB recommended)
- Google Chrome (v70.0 & above), Mozilla Firefox (v65.0 & above), and Edge (Chromium) (v79.0 & above)

Mac OS

- 1.83 GHz Intel Core Duo or faster processor
- 512 MB RAM (1 GB recommended) 
- Mac OS X 10.13, 10.14 and 10.15
- Mozilla Firefox, Apple Safari, Google Chrome

- For HTML Client - Google Chrome (v70.0 & above), Apple Safari (v12.0 & above), and  Mozilla Firefox (v65.0 & above) 

For HTML Client

- Intel Core i5 or faster processor
- Mac OS X 10.13, 10.14 and 10.15

- 2 GB of RAM (4 GB recommended)
- Google Chrome (v70.0 & above), Mozilla Firefox (v65.0 & above), Apple Safari (v12.0 & above) and Edge (Chromium) (v79.0 & above)

Linux

- Ubuntu 16.04; Red Hat Enterprise Linux 6
- No application support is available for Linux. Users on Linux can attend meetings in a browser.

- Google Chrome
- Adobe Flash Player 23.0

Virtual Environment

- Citrix XenApp 7.11

Mobile

- The Adobe Connect app for iOS and Android requires Adobe Connect Server version 8.2 or later
- Some features may not be enabled in all Adobe Connect meetings if one is using an Adobe Connect Server older than version 9.4.2 (required for Custom pods)
- Google Android 4.4 or later
- Apple iOS: iOS 8.1.2 or later


COLLEGE PREP GENIUS ​eCOURSE​​

While the ​College Prep Genius site and video players may work on older setups​, we strongly recommend keeping your system be as up to date as possible. Browsers and operating systems are constantly releasing bug fixes, security updates, and improvements, and it’s our responsibility to keep up with them as well. Using the latest browser version can always help to prevent ​issues with video our Vimeo playback​ the Interwebs at large.

Below you’ll find our minimum requirements for ​the College Prep Genius website.

Supported browsers — playback

We support playback in browsers that can decode H.264 videos in an HTML5 player. ​If you’re using an older browser or  system, you’ll need to upgrade to ​watch the videos in the College Prep Genius eCourse/​homework.

Here is a list of our supported browsers/versions:

  • - Chrome 30+ (has automatic updates)
  • - Firefox 27+ (has automatic updates)*
  • - Safari 9+ 

*H.264 video (required for viewing Vimeo videos) is only supported in Firefox for Windows 7 and later. Firefox versions on Windows XP are no longer supported for playback. 

*Older versions of Internet Explorer (IE 10, 9, 8, etc) that lack support for the TLS 1.2 protocol and HTML5 cannot be used to play Vimeo videos. As of January 12, 2016, Microsoft has stopped releasing updates to older versions of IE. (Microsoft's official statement on IE support can be found here)

Supported operating systems — playback

The Vimeo player operates in a wide range of operating systems, but ​Vimeo can only guarantee full functionality on systems that are still being supported by their proprietors.

Microsoft has ended support for Windows XP and Windows Vista

The earliest version of MacOS still receiving extended support from Apple is Sierra (v. 10.12.6)​. Earlier versions of MacOS (El Capitan, Yosemite, Mavericks, etc) are not supported. 

Mobile/Tablets

  • - Android (Lollipop) version 5.0+
  • - iOS version 9.3.5+

Blackberry and Windows phone users: You may still able to view Vimeo videos on devices that support HTML5; however, we ​have not tested the College Prep Genius website in these environments and thus cannot guarantee support.

Supported browsers

For vimeo.com access and features, we currently support the latest version of the following browsers (mobile/desktop):

  • - Chrome (has automatic updates)
  • - Firefox (has automatic updates)
  • - Safari

911 Approach to Help

Your online instructor is ready to help with program questions or homework issues.


When it comes to technology and troubleshooting issues inside the online environment there are other contacts that will assist you.


For website, eCourse or technical issues, please contact support@collegeprepgenius.com If you experience technical difficulties or cannot log into Adobe Connect, please contact the Adobe Help Desk. The Adobe Help Desk may provide extended days and hours. Email your instructor and let them know you are experiencing difficulties and have contacted technical support or the Adobe Help Desk.

​Copyright

Online courses use copyrighted materials that have been licensed or developed by College Prep Genius. These materials are the property of the respective developer and are provided only for the use of students. You may not distribute, publish, or reuse the materials, audio files, images or design of any of the curriculum. You are authorized to view, copy, and print documents contained within the portal and courses, subject to the following agreement: 1) Your use is for the performance of coursework as required by the instructor teaching the course for which you are registered.  2) All copyright or proprietary notices are displayed on all copies. 3) You will not reuse any material contained on the portal or courses, including the functionality of the course’s delivery system. 4) You will not copy the course delivery system for any commercial or noncommercial purpose. 5) You will not copy any codes or graphics contained in the site, except those graphics used in courses, subject to the above terms.

​In-Person Boot Camp Policy

Please read the following information before you enroll your student in a College Prep Genius class.

  • ​Students are responsible for attending class. Please notate class date, time and location on your calendar. Students need to bring sharpened pencils, calculator, snack, drink and a lunch on 2-day class and/or money if the class host is ordering food.
  • ​All students should arrive 15 minutes prior to class starting time. Classes will not be delayed by late arriving students.
  • On 2-day classes, there will be a lunch/dinner break. Students who leave class premises for food must have permission from their parents/guardians.
  • ​Students who are disruptive in any way may be removed from class without a refund.
  • ​Cell phone use/texting is prohibited during class time. Students who violate this may have their cell phones taken up during class and/or may be removed from the class.
  • Dress code: Clothing should be modest and not a distraction to other students. Shoes must be worn at all times. Students may be asked to leave without refund for not abiding by dress code restrictions.

Since students will only retain a small percentage of what they hear the first time, we highly suggest for students to go back over the eCourse multiple times.

In-Person Refund Policy

A refund is issued when the minimum number of participants has not been reached for the Master the SAT live, in-person Boot Camp class. This number is usually twelve full-tuition students. Please reserve your seat by the posted deadline. Open spaces are limited at the boot camp class so we can give each student a highly interactive, invaluable and personal experience.  Please don’t wait until the last minute to sign-up because space is limited. A boot camp class may be cancelled earlier, possibly a month before the boot camp date if the minimum number of students is not met.

There are no partial refunds for students who attend part of a boot camp class.

No Refunds

We do not offer refunds for the College Prep Genius Master the SAT live, in-person Boot Camp. By paying, you are reserving your spot. College Prep Genius invests in each hosted class by booking airfare, hotels and other travel arrangements in advance. You may transfer your class tuition to another class, or, if you are not able to find another class in your area, you are more than welcome to use your credit on the College Prep Genius website.

Please note: College Prep Genius does not guarantee instant success.  After the live, in-person boot camp, we recommend spending adequate time outlined in the eCourse Homework Guide to really learn the College Prep Genius patterns and strategies.

Success Guideline Synopsis

  1. 1
    ​​Take test #1 for your baseline score before the first day of class. CollegePrepGenius.com/​sat-practice-tests  
  2. 2
    Participate in the ​live, in-person boot camp.
  3. 3
    Access the online eCourse. It’s available the day after the boot camp.
  4. 4
    Watch the intro videos about getting started, downloading books and organizing the class notebook.
  5. 5
    Follow Daily Homework Guide: watch online lessons, do the adjacent homework and observe Checklist for Success. (Seriously, homework is pertinent for reinforcing the test-taking techniques and to internalize the strategies.)
  6. 6
    Complete quizzes with a passing grade.
  7. 7
    Go back through eCourse at least 2-3 times.
  8. 8
    Take many (15-25) actual, timed, full-length tests. 
  9. 9
    Schedule several real tests until desired score is reached.

Improvement and success are individual per student.  Most students will need to practice consistently to internalize the strategies to improve their test score to their desired level. Taking the test more than one time is not uncommon and recommended if you are trying to achieve a certain score.  We recommend taking the boot camp at least three months before an actual test. This will provide time to review the eCourse once, do the follow-up homework and practice correctly. Continued and proper studying and planning will help students to solidify the information they have learned so they can appropriately apply the information. 

​Master the SAT eCourse Policy

We, at College Prep Genius, believe in our program. If, within 30 days you do not feel the program is working for you, we will give you a full refund, NO QUESTIONS ASKED. This is risk-free, so order now and learn the steps to greatly improving your SAT and PSAT/NMQST scores! We will process refunds within one week of providing you with a return authorization. Partial refunds will be offered for materials which are damaged, written in and unable to re-sell. Otherwise, you will a receive in the form or payment originally made.  This does not apply to the bonus eCourse that comes with the live boot camp, which is free.

Please note: College Prep Genius does not guarantee instant success.  We recommend spending adequate time outlined in the Homework Guide to really learn the College Prep Genius patterns and strategies.

Success Guideline Synopsis

  1. 1
    ​​Take test #1 for your baseline score before the first day of class. CollegePrepGenius.com/​sat-practice-tests  
  2. 2
    Watch the intro videos about getting started, downloading books and organizing the class notebook.
  3. 3
    Follow Daily Homework Guide: watch online lessons, do the adjacent homework and observe Checklist for Success. (Seriously, homework is pertinent for reinforcing the test-taking techniques and to internalize the strategies.)
  4. 4
    Complete quizzes with a passing grade.
  5. 5
    Retake Test #1 and notate improvement
  6. 6
    Go back through eCourse at least 2-3 times.
  7. 7
    Take many (15-25) actual, timed, full-length tests. 
  8. 8
    Schedule several real tests until desired score is reached.

​Improvement and success are individual per student.  Most students will need to practice consistently to internalize the strategies to improve their test score to their desired level. Taking the test more than one time is not uncommon and recommended if you are trying to achieve a certain score.  We recommend taking the boot camp at least three months before an actual test. This will provide time to review the eCourse once, do the follow-up homework and practice correctly. Continued and proper studying and planning will help students to solidify the information they have learned so they can appropriately apply the information. 

​Privacy ​and Cookie Policy

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